About Us

Susan Farren

Founder/Executive Director

Susan Farren is the founder of First Responders Resiliency Inc. A graduate of the Stanford paramedic program, Susan has served her entire career in the industry of pre-hospital care. Serving in both the private and public sectors as a paramedic, supervisor, operations manager, peer counselor, clinical manager, EMS educator and consultant throughout the greater Bay Area.

After being diagnosed with kidney cancer in 2016, Susan had to come to grips with the physical, emotional and mental impact the career had taken on her – and the Resiliency Training Program was born.

After her treatment and recovery, Susan dove into the research and subsequent data discovered involving the mental and physical impacts the industry had taken on her. Armed with that knowledge she pulled together a team of experts from every division of the industry who are working as a team to change the lives of First Responders.

A regularly sought after inspirational speaker and the published author of The Fireman’s Wife, A Memoir. Her second book, Firestorm, A Survivor’s Story is due for release in 2019

Ron Shull

Director of Operations

Ron Shull served 31 years with the Santa Rosa Fire Dept. and retired in 2014 from his position as a fire engineer from the departments busiest station, Station 1. He served on the departments union executive board and was a pioneer of the departments wellness and fitness program. Ron was voted by his peers as firefighter of the year for 2012!

Gary McCalla

Resiliency Instructor

Gary McCalla has more than 30 years experience as a residency trained and board certified emergency medical specialist. An ER physician at Santa Rosa Memorial Hospital, Gary is also the medical director for both REACH helicopters and AMR ambulance service in Santa Rosa, CA. With his experience in emergency medicine, as well as training in Cognitive Behavioral Therapy, Gary is an incredible contribution to the evolution of mental well being of health care providers.

Dr. John Freedman


Dr. John Freedman is Board-certified in Anesthesiology and Internal Medicine and served on the front lines in multiple acute care settings for over 30 years. He served as Chief of Anesthesiology at Santa Rosa Kaiser-Permanente for 25 years before retiring in 2014. Over the years he learned invaluable lessons in resiliency through helping physicians, nurses, technicians – and himself – process and prevail over the sometimes daunting challenges of acute care clinical practice. He is a dedicated educator and highly experienced lecturer.

Tod Ceruti

Resiliency Instructor

A military veteran, Tod Ceruti is a certified Fire Flex, Veteran Warrior, and prison instructor who teaches a unique form of physical resilience to civilians and prisoners alike. Tod’s experience as a military vet, combined with his own incredible journey into physical wellness, is a life altering benefit to anyone who learns from him.

Cathy Wayne

Retired Captain/Field Commander

Cathy Wayne
Cathy Wayne began her career as a First Responder in 1980 as an EMT then Paramedic in Oakland, with Acme Western Ambulance. Cathy then joined the California Highway Patrol in 1984, and then spent the next 27+ years working in various assignments throughout the Bay Area. Cathy worked Road patrol, Commercial operations, K-9 Narcotics Interdiction, and Dispatch Communications, in Oakland, Vallejo, Martinez, Dublin, Sunol, and San Jose. Cathy promoted several ranks over the years and ended her successful career as a Captain/Field Commander of the San Jose Area in 2011.

Dr. Jen Riegle

Naturopathic Doctor

Dr. Jen Riegle is a licensed Naturopathic Doctor, with a degree from Bastyr University, a leading institution in natural medical care and research. She carries advanced certification and training in environmental medicine, women’s health, infertility, biofeedback, and traditional medicine practices. She combines her knowledge and skills as a diagnostician in the western and traditional medicine worlds, with a deep compassion and intuition, to provide a comprehensive treatment plan for physical, mental, emotional, and spiritual healing for her patients. Dr. Riegle utilizes both conventional treatment methods as well as healing modalities such as herbal medicine, functional medicine, and physical medicines.

Jim Fazackerley

Curriculum Development

Jim FazackerleyJim Fazackerley has played a wide variety of roles throughout his 35 year EMS career including paramedic, researcher, community college instructor, Q.I. coordinator, communications center supervisor, and EMS operations chief for a large urban fire department. His other interests range from radio broadcasting to preparing his community for disasters, to hiking around West Marin. Jim is a passionate supporter of personal growth in himself and others. He plans to bring all of this jambalaya to First Responder Resiliency, helping it to accomplish it’s life-changing mission.

Family Services

The First Responders Resiliency, Inc. Family Services component provides the families of first responders a look into the psychological, neurological, physical, emotional, and relational changes that take place in a first responder as a result of their repeated traumatic exposure and stress. Until now, there has been little to no training for the families on these issues or what they can do to work together. This program creates an environment that allows for healing, repair, growth, and happiness, not only for first responders, but for those who love and care for them.

Crystal Shull

Director of Family Services

Crystal Shull is the wife of retired firefighter/engineer, Ron Shull, Director of Operations for First Responders Resiliency, Inc. After attending a First Responders Resiliency, Inc. conference, she was compelled to get involved and now heads up the Family Services program. The mother of 3 grown sons, one of which is now a firefighter/paramedic, Crystal brings compassion, experience and information to support and educate families of first responders.

Veronica Stirnus

Coordinator of Family Services

Veronica Stirnus is a Sonoma County native who is a graduate from Sonoma State University. Her husband, Gabe, is both a captain with Sonoma Valley Fire Dept, as well as a part-time paramedic on the Sheriff’s Department helicopter. Veronica balances being a busy mom of 2 young sons, with working in the spouse and family component of First Responders Resiliency, Inc., training families and loved ones how to support themselves and their loved ones.